Understanding Elder Abuse Resources
Our Active Aging Series is designed to give seniors and their families trustworthy information that helps them stay safe, informed, and confident while aging in place. On Tuesday, January 13, 2026, we were grateful to host three organizations and four knowledgeable presenters who walked us through an important—and sometimes challenging—topic: ageism, elder abuse, and legal protections related to Wills.
The afternoon was both eye‑opening and empowering. Many participants told us they left feeling more prepared, knowing what signs to watch for, what questions to ask, and where to go for support.
Below are some of the key points shared in each presentation.
Ageism: What Every Older Adult Should Know
Presented by Rachel Augustine Pendrak, Sage Seniors Association

We began by talking about ageism. Ageism is when people are treated unfairly or differently simply because of their age. It can show up in small ways, like being ignored or spoken to disrespectfully, and in bigger ways, like being excluded from decisions that affect your own life.
Rachel reminded us that ageism is often seen as “normal,” but it shouldn’t be. It can affect our mental health, self-confidence, and even physical health. Older adults deserve respect, dignity, and a strong voice in their own care and choices.
Some helpful reminders:
- You have the right to be heard and taken seriously.
- Your experiences and opinions matter.
- Speaking up and supporting one another helps challenge ageism in everyday life.
Rachel also shared several helpful resources for seniors and families. She provided the Perceptions of Aging and Older Adults document, which explains ageism and ageist beliefs, helping us better understand how attitudes and stereotypes about aging can affect our confidence, health, and daily experiences.
Rachel also shared several helpful resources for seniors and families. She provided the Perceptions of Aging and Older Adults document, which explains ageism and ageist beliefs, helping us better understand how attitudes and stereotypes about aging can affect our confidence, health, and daily experiences.
She also introduced the Safe House Brochure, which shares information about a shelter for people of all genders aged 60+ who have experienced abuse. This is an important and compassionate resource for seniors who need a safe and supportive place during difficult times. She also shared a Facts on Elder Abuse document.
Another valuable tool shared was the SAGE Directory, which connects seniors to a wide range of community support and services. Paper copies are available at our centre and other locations (find out at https://www.mysage.ca/publications/directory), and it can also be accessed online for easy reference or download.
There is also the Staying Safe: A Resource for Older Adults Living in Alberta book, which can be accessed online. This book provides meaningful advice for individuals who may find themselves in a situation where they need to leave for safety reasons.
Understanding Elder Abuse
Presented by Leaticia Loki-Ehizojie and Claudia Caetano, Elder Abuse Resources & Supports (EARS), Catholic Social Services

The second presentation focused on elder abuse and how it can happen in many different ways. Elder abuse is any action or lack of action by someone in a position of trust that causes harm or distress to an older adult.
We learned that abuse does not always look obvious or violent. It can be:
- Financial (pressure to give money, misuse of bank accounts, changing Wills)
- Emotional (threats, control, intimidation, guilt)
- Physical (hitting, pushing, harming)
- Neglect (not providing proper care, food, or medical support)
- Medication abuse (misusing or withholding medication)
One of the strongest messages was that abuse can happen to anyone, regardless of background, education, or culture. It often happens behind closed doors and is frequently done by someone the senior knows and trusts.

Important tips shared:
- Trust your instincts if something feels wrong.
- Keep personal and financial information private.
- Review bank and credit card statements regularly.
- Know the community resources available.
- You are not alone, and help is available.
The Intake and Resource Line is available for calls from 9:00 a.m. to 4:00 p.m., Monday to Friday. Please reach out to (780) 477-2929 if you are looking for elder abuse support or resources.
Other resources, such as the Seniors Abuse Helpline, EARS, SAGE Seniors Association, and the Seniors Protection Partnership, were also shared as safe places to call for advice and support.
Testamentary Capacity and Undue Influence
Presented by Joshua Jackson, Lawyer, HTM Law LLP

The final presentation helped us understand how Wills work and what can make a Will legally valid or invalid.
We learned about “testamentary capacity,” which simply means that a person must understand what they are doing when they sign a Will.
At that moment, they must:
- Understand that they are making a Will
- Know what property they own
- Know who their beneficiaries are
- Make decisions freely, without pressure
A person can have good days and bad days, but what matters most is their capacity at the time the Will is signed.
We also learned about “undue influence.” This happens when someone pressures or controls a person into changing their Will in a way that is not truly their own choice. This pressure does not have to be physical. It can be emotional or psychological, such as making someone feel afraid, guilty, or dependent.
Examples were shared to show warning signs:
- Someone else making appointments for the senior
- Someone else filling out legal forms
- Instructions coming from a family member instead of the person making the Will
- Sudden changes that benefit only one person
These do not automatically mean abuse is happening, but they are reasons for lawyers to be extra careful and ensure the senior’s wishes are truly their own.
Important Note – This session provided general educational information. Individuals are encouraged to seek independent legal advice based on their personal circumstances.
MORE ABOUT THE PRESENTING ORGANIZATIONS
Make sure to check their website for more resources!
